Normally, patient billing is triggered automatically when the payment is posted by the insurance company, assuming there is a balance due. If the claim is subject to contractual limits, FTMB will credit the patient’s account accordingly and bill for the balance. If a co-payment is made at the time of service, Fast Track will need to be notified in order to credit the account properly. Fast Track then follows up on outstanding patient accounts at 30, 60, and 90 days in accordance with standard practice.