Listed below are some frequently asked questions regarding the technology that Fast Track utilizes to process claims electronically. Refer to the technology section for further information.

Will all claims be electronically filed?

Almost all claims are filed electronically. Paper claims are submitted to smaller carriers who either do not accept electronic claims or require non-electronic attachment. Fast Track identifies which carriers require paper submission and avoid improper claims processing.

How do I know that my patient data is secure?

Fast Track has a state-of-the-art-network in our operations center that backs up all client data several times per day with offsite storage for backups and redundancy. Rest assured that patient information is handled with the utmost care and confidentiality. Fast Track's nationally recognized clearinghouse has advanced security measures in place, to ensure the privacy of patient information.

Do I have to buy software?

No. Fast Track is responsible for the necessary hardware and software to get the job done. Your office can continue to operate much as it did before, except without the hassle of claims and billing.

Do I have access to my patient data?

Through access to a private network, healthcare providers can establish new patients in their database, review patient data, post co-payments, print reports, and more.